1. Introduction & Acceptance
Welcome to Net Pay Kenya, your trusted platform for accurate Kenya payroll and tax calculations. By accessing or using our website, mobile applications, calculators, tools, or any related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, please discontinue use of our Services immediately.
These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Net Pay Kenya ("we," "us," or "our"). We reserve the right to modify, update, or replace these Terms at any time. Material changes will be communicated through prominent notices on our website or via email to registered users. Your continued use of the Services after such modifications constitutes your acceptance of the updated Terms.
We recommend reviewing these Terms periodically to stay informed of any changes. The "Last Updated" date at the top of this page indicates when these Terms were last revised.
2. Eligibility & Accounts
Age and Legal Capacity: You must be at least 18 years old and have the legal capacity to enter into binding contracts under Kenyan law to use our Services. If you are accessing the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
Account Registration: Certain features of our Services may require you to create an account. When registering, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security and confidentiality of your login credentials
- Notify us immediately of any unauthorized access or security breach
- Accept responsibility for all activities that occur under your account
Account Termination: We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or pose security risks to our Services or other users.
Prohibited Users: You may not use our Services if you have been previously banned or if you are located in a jurisdiction where access to our Services is prohibited by law.
3. Services and Calculators
Calculator Tools: Net Pay Kenya provides a comprehensive suite of free online calculators designed specifically for Kenya's payroll and tax system, including but not limited to:
- Net Pay Calculator (Gross to Net salary conversion)
- PAYE Tax Calculator (Income tax calculations)
- NSSF Contribution Calculator (National Social Security Fund)
- SHIF Calculator (Social Health Insurance Fund)
- Housing Levy Calculator (Affordable Housing Levy)
- Gross to Net and Net to Gross converters
- Bonus Tax, Overtime, Pension, and specialized calculators
Informational Purpose: All calculations, results, examples, and information provided through our Services are for informational and educational purposes only. They are designed to help you understand Kenya's tax and payroll regulations, plan your finances, and estimate statutory deductions.
Not Professional Advice: Our Services do NOT constitute professional financial, tax, legal, or accounting advice. Calculator results should not be used as the sole basis for making financial decisions, filing tax returns, or determining actual payroll obligations. Always consult with qualified professionals (certified accountants, tax advisors, or legal counsel) for advice specific to your situation.
Official Determinations: Final determinations of tax liability, statutory contributions, and payroll obligations rest with official authorities including the Kenya Revenue Authority (KRA), National Social Security Fund (NSSF), Social Health Insurance Fund (SHIF), and your employer. Our calculators provide estimates based on publicly available regulations.
Rate Updates: We strive to update our calculators promptly when Kenya's tax rates, contribution limits, or regulations change. However, there may be delays between official announcements and our updates. Users are responsible for verifying current rates with official sources.
4. Acceptable Use
You agree to use our Services only for lawful purposes and in accordance with these Terms. You are prohibited from:
Prohibited Activities
- Misuse of Services: Attempting to gain unauthorized access, reverse engineer, decompile, disassemble, or interfere with the proper functioning of our Services
- Malicious Code: Uploading, transmitting, or distributing viruses, malware, trojans, or any other malicious code
- Harmful Activities: Engaging in activities that may harm, disable, overburden, or impair our servers or networks
- Intellectual Property Infringement: Violating copyrights, trademarks, patents, or other intellectual property rights
- Illegal Activities: Using our Services for any illegal purpose or in violation of any local, national, or international law
- Fraudulent Activities: Impersonating others, providing false information, or engaging in fraudulent activities
- Harassment: Harassing, threatening, or abusing other users or our staff
- Spam and Unsolicited Communications: Sending spam, chain letters, or unsolicited commercial communications
- Data Mining: Using automated systems (bots, scrapers, crawlers) to access or collect data without permission
- Circumvention: Attempting to bypass security measures, rate limits, or access controls
Enforcement
We reserve the right to investigate violations and take appropriate action, including:
- Warning users about violations
- Suspending or terminating accounts
- Removing content that violates these Terms
- Reporting illegal activities to law enforcement
- Taking legal action to protect our rights and interests
5. Accuracy & Disclaimers
While we strive to provide accurate and up-to-date information, we make no warranties or representations about the accuracy, completeness, reliability, or timeliness of our Services.
No Guarantee of Accuracy
- Calculator Results: Results are estimates based on publicly available information and may not reflect your actual tax or payroll obligations
- Rate Changes: Tax rates, contribution limits, and regulations may change without notice; we may not update immediately
- Individual Circumstances: Your specific situation may involve factors not captured by our calculators
- Third-Party Data: We rely on official sources but cannot guarantee their accuracy or completeness
- Technical Errors: Software bugs, calculation errors, or data entry mistakes may occur
Not Professional Advice
Important: Nothing on this site constitutes professional advice:
- Not legal advice - consult a qualified attorney for legal matters
- Not tax advice - consult a certified tax advisor or accountant
- Not financial advice - consult a licensed financial advisor
- Not accounting advice - consult a certified public accountant
- Not employment advice - consult an HR professional or employment lawyer
Verification Required
You should always verify calculator results with:
- Official government sources (KRA, NSSF, SHIF)
- Your employer's payroll department
- Qualified professionals (accountants, tax advisors)
- Current official tax tables and regulations
Use at Your Own Risk
You acknowledge that you use our Services at your own risk and that we are not responsible for any decisions you make based on information from our Services.
6. Fees & Payments
Currently, all our Services are provided free of charge. If we introduce paid features in the future, the following terms will apply:
Future Paid Features
- Pricing: Fees and billing cycles will be clearly displayed before purchase
- Payment Authorization: By purchasing, you authorize us and our payment processors to charge your selected payment method
- Payment Methods: We may accept credit cards, debit cards, mobile money, or other payment methods
- Currency: Prices will be displayed in Kenyan Shillings (KES) or other applicable currencies
- Taxes: Applicable taxes (VAT, etc.) may be added to the stated price
Billing and Renewals
- Subscriptions: Subscription fees will be charged automatically at the start of each billing period
- Auto-Renewal: Subscriptions automatically renew unless cancelled before the renewal date
- Price Changes: We may change prices with advance notice; changes apply to subsequent billing periods
- Failed Payments: If payment fails, we may suspend access until payment is resolved
Refunds and Cancellations
- Refund Policy: Except as required by law, all payments are non-refundable
- Cancellation: You may cancel subscriptions at any time; access continues until the end of the paid period
- No Partial Refunds: Cancelling mid-period does not entitle you to a refund for unused time
- Exceptions: Refunds may be provided at our discretion for technical issues or billing errors
Free Trial Periods
If we offer free trials:
- You may be required to provide payment information
- You will be charged automatically when the trial ends unless you cancel
- One free trial per user; additional trials may be prohibited
- We reserve the right to determine free trial eligibility
7. Intellectual Property
All content, features, and functionality on our Services are owned by Net Pay Kenya, our licensors, or other content providers and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Our Intellectual Property
The following are owned by or licensed to Net Pay Kenya:
- Content: All text, articles, guides, explanations, and written materials
- Graphics: Logos, icons, images, photographs, illustrations, and visual designs
- Software: Calculator algorithms, source code, scripts, and applications
- Trademarks: "Net Pay Kenya" name, logo, and other brand identifiers
- Data: Tax tables, rate information, and compiled data
- Design: Website layout, user interface, and user experience design
Your Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to:
- Access and use our Services for personal, non-commercial purposes
- View and print pages for your personal reference
- Use our calculators to perform calculations for your own needs
Restrictions
You may NOT:
- Reproduce, duplicate, copy, or resell any part of our Services
- Modify, adapt, translate, or create derivative works
- Distribute, publish, or make available to third parties
- Remove copyright notices, trademarks, or other proprietary markings
- Use our content for commercial purposes without written permission
- Frame or mirror our website on another server
- Reverse engineer or decompile our software
- Use automated tools to scrape or download content
User-Generated Content
If you submit feedback, suggestions, or other content to us:
- You grant us a perpetual, worldwide, royalty-free license to use it
- We may use your feedback to improve our Services without compensation
- You represent that you own or have rights to the content you submit
Copyright Infringement
If you believe content on our site infringes your copyright, contact us at mynetpaykenya@gmail.com with:
- Description of the copyrighted work
- Location of the infringing material
- Your contact information
- Statement of good faith belief
- Statement of accuracy under penalty of perjury
8. Third‑Party Links
Our Services may contain links to third-party websites, services, or resources that are not owned or controlled by Net Pay Kenya.
No Endorsement
- We do not endorse, warrant, or guarantee third-party websites or services
- Links are provided for convenience and informational purposes only
- We are not responsible for the content, accuracy, or practices of third-party sites
- We do not monitor or review third-party websites
Third-Party Terms
- Third-party websites have their own terms of service and privacy policies
- You are subject to those terms when using third-party services
- We encourage you to review third-party policies before providing information
Your Responsibility
- You access third-party websites at your own risk
- We are not liable for any harm or damages from third-party sites
- Exercise caution when clicking external links
- Verify the legitimacy of third-party websites before sharing personal information
Examples of Third-Party Links
We may link to:
- Kenya Revenue Authority (KRA) - for official tax information
- NSSF and SHIF - for contribution details
- Government websites - for regulatory information
- Social media platforms - for our social media presence
- Payment processors - if we offer paid features
9. Privacy
Your privacy is important to us. Our Privacy Policy explains in detail how we collect, use, store, and protect your personal information.
What Our Privacy Policy Covers
- What personal data we collect and how we collect it
- How we use your personal data
- Who we share your data with (if anyone)
- How long we retain your data
- Your rights regarding your personal data
- How we protect your data
- How to contact us about privacy concerns
Your Consent
By using our Services, you:
- Acknowledge that you have read and understood our Privacy Policy
- Consent to the collection and use of your information as described
- Agree to our data processing practices
Data Protection
We comply with:
- Kenya's Data Protection Act, 2019
- GDPR (for users in the European Economic Area)
- Other applicable data protection laws
For full details, please read our Privacy Policy.
11. Warranties & Liability
Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability, fitness for a particular purpose, or non-infringement
- Warranties that the Services will be uninterrupted, timely, secure, or error-free
- Warranties regarding the accuracy, reliability, or completeness of results
- Warranties that defects will be corrected
- Warranties regarding third-party content or services
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, NET PAY KENYA SHALL NOT BE LIABLE FOR:
- Indirect Damages: Any indirect, incidental, special, consequential, or punitive damages
- Lost Profits: Loss of profits, revenue, data, or business opportunities
- Service Interruptions: Damages resulting from service interruptions or unavailability
- Calculation Errors: Damages from inaccurate calculations or outdated information
- Third-Party Actions: Damages caused by third-party services or content
- User Decisions: Damages resulting from decisions made based on our Services
Maximum Liability
In no event shall our total liability to you for all damages, losses, and causes of action exceed:
- The amount you paid us in the 12 months preceding the claim, OR
- KES 10,000 (Ten Thousand Kenyan Shillings), whichever is greater
Exceptions
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
Your Acknowledgment
You acknowledge and agree that:
- You use our Services at your own risk
- We are not responsible for your decisions based on our Services
- You should verify all information with official sources
- These limitations reflect a reasonable allocation of risk
12. Indemnification
You agree to defend, indemnify, and hold harmless Net Pay Kenya, its officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
Indemnification Obligations
- Terms Violations: Your violation of these Terms of Service
- Misuse: Your misuse of our Services or any related services
- Illegal Activities: Your violation of any law or regulation
- Third-Party Rights: Your infringement of any third-party rights, including intellectual property, privacy, or publicity rights
- User Content: Any content you submit, post, or transmit through our Services
- Unauthorized Access: Your unauthorized access to or use of our servers or systems
- Harm to Others: Any harm caused to other users or third parties through your use of our Services
- False Information: Providing false, inaccurate, or misleading information
Defense and Settlement
- We reserve the right to assume exclusive defense and control of any matter subject to indemnification
- You will cooperate fully with us in asserting any available defenses
- You may not settle any claim without our prior written consent
- We will notify you of any such claims, but failure to notify does not relieve your indemnification obligations
Survival
This indemnification obligation survives termination of these Terms and your use of our Services.
13. Termination
We reserve the right to suspend or terminate your access to our Services at any time, with or without notice, for any reason, including but not limited to:
Grounds for Termination
- Terms Violations: Violation of any provision of these Terms
- Illegal Activities: Engaging in illegal or fraudulent activities
- Harmful Conduct: Conduct that could harm us, other users, or third parties
- Security Threats: Activities that pose security or technical risks
- Abuse: Abusive, harassing, or threatening behavior
- Inactivity: Extended periods of inactivity (for accounts)
- Request: Your request to terminate your account
Effects of Termination
Upon termination:
- Your right to access and use our Services immediately ceases
- We may delete your account and all associated data
- You remain liable for any obligations incurred before termination
- Provisions that by their nature should survive (indemnification, limitations of liability, etc.) will continue to apply
Voluntary Termination
You may terminate your use of our Services at any time by:
- Discontinuing use of our website and Services
- Deleting your account (if you have one)
- Contacting us to request account deletion
No Refunds
Termination does not entitle you to any refund of fees paid (if applicable), except as required by law.
Survival
The following sections survive termination: Intellectual Property, Warranties & Liability, Indemnification, Governing Law, and any other provisions that by their nature should survive.
14. Changes to Service/Terms
We reserve the right to modify, update, or replace these Terms of Service at any time for any reason, including to:
Reasons for Changes
- Reflect changes in our Services or business practices
- Comply with legal or regulatory requirements
- Improve clarity or address ambiguities
- Add new features or remove discontinued features
- Respond to user feedback or security concerns
How We Notify You
When we make changes to these Terms:
- Date Update: We will update the "Last Updated" date at the top of this page
- Material Changes: For significant changes, we will provide prominent notice on our website
- Email Notification: If you have an account, we may email you about material changes
- In-App Notices: We may display notices within our Services
Your Acceptance
- Your continued use of our Services after changes become effective constitutes acceptance of the updated Terms
- If you do not agree with changes, you must stop using our Services
- We recommend reviewing these Terms periodically to stay informed of updates
Changes to Services
We may also modify, suspend, or discontinue any aspect of our Services at any time, including:
- Adding or removing features
- Changing calculator algorithms or methodologies
- Updating user interfaces or designs
- Discontinuing support for certain browsers or devices
We are not liable for any modification, suspension, or discontinuation of our Services.
15. Governing Law & Disputes
Governing Law
These Terms of Service and any disputes arising out of or related to these Terms or our Services shall be governed by and construed in accordance with the laws of the Republic of Kenya, without regard to its conflict of law principles.
Jurisdiction and Venue
You agree that:
- Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the courts of Kenya
- You submit to the personal jurisdiction of such courts
- You waive any objection to venue in such courts
- You waive any claim that such courts are an inconvenient forum
Dispute Resolution
Informal Resolution: Before filing any formal legal action, you agree to first contact us at mynetpaykenya@gmail.com to attempt to resolve the dispute informally. We will attempt to resolve disputes in good faith within 30 days.
Mediation: If informal resolution fails, the parties may agree to mediation before pursuing litigation.
Arbitration: Where permitted by law, disputes may be resolved through binding arbitration in accordance with Kenyan arbitration laws.
Class Action Waiver
To the extent permitted by law, you agree that:
- Any dispute resolution proceedings will be conducted only on an individual basis
- You will not seek to have any dispute heard as a class action, representative action, or in any other proceeding in which you act or propose to act in a representative capacity
- You will not consolidate or join your claim with claims of other persons or entities
Limitation Period
You agree that any claim or cause of action arising out of or related to these Terms or our Services must be filed within one (1) year after the claim or cause of action arose, or be forever barred, regardless of any statute or law to the contrary.
Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.
16. Contact
If you have questions, concerns, or feedback about these Terms of Service, we're here to help.
Contact Information
Email: mynetpaykenya@gmail.com
Subject Line: Please use "Terms of Service Inquiry" for faster processing
What to Include
- Your full name and contact information
- Description of your question or concern
- Specific section of the Terms you're asking about (if applicable)
- Any relevant account information (if you have an account)
Response Time
We aim to respond to all Terms-related inquiries within 5 business days.
Related Documents
For more information about our policies and practices:
- Privacy Policy - How we collect, use, and protect your data
- Cookie Policy - Detailed information about cookies we use
- Accessibility Statement - Our commitment to accessibility
- Contact Page - General inquiries and support
Legal Notices
For formal legal notices or service of process, please send to:
Email: mynetpaykenya@gmail.com
Subject: Legal Notice - [Nature of Notice]
Entire Agreement
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Net Pay Kenya regarding your use of our Services and supersede all prior agreements and understandings.