Accessibility Statement

We are committed to making our calculators and content accessible to the widest possible audience, regardless of technology or ability.

Last Updated:
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1. Our commitment to accessibility

At Net Pay Kenya, we are deeply committed to ensuring that our financial calculators and digital content are accessible to everyone, regardless of their abilities or disabilities. We believe that financial tools should empower, not exclude, and our mission is to make accurate Kenyan payroll and tax calculations accessible to all users.

Our accessibility commitment goes beyond mere compliance – we aim to create an inclusive digital experience where every user can navigate, understand, and interact with our calculators with ease and confidence. This commitment is fundamental to our core values of transparency and user empowerment.

Our Accessibility Goals:

  • Ensure all users can access, navigate, and use our calculators regardless of ability
  • Provide multiple ways to interact with content (keyboard, mouse, touch, voice)
  • Design with accessibility in mind from the start, not as an afterthought
  • Continuously improve based on user feedback and evolving standards
  • Educate our team on accessibility best practices
  • Partner with the disability community to understand real-world needs

We regularly review and improve our accessibility features based on user feedback, emerging best practices, and evolving accessibility standards to ensure our platform remains accessible to the widest possible audience.

Legal Framework: We strive to comply with Kenya's Persons with Disabilities Act, 2003, international accessibility standards including WCAG 2.1 Level AA, and best practices from the Web Accessibility Initiative (WAI).

2. Standards & approach

WCAG 2.1 Level AA Conformance: We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with disabilities.

Our Accessibility Standards

Perceivable

  • Text Alternatives: All non-text content (images, icons, charts) has text alternatives that convey the same information
  • Captions and Transcripts: Audio and video content includes captions, transcripts, or audio descriptions
  • Adaptable Content: Content can be presented in different ways without losing information or structure
  • Color Contrast: All text meets WCAG 2.1 AA contrast ratios (4.5:1 for normal text, 3:1 for large text, 3:1 for UI components)
  • Resizable Text: Text can be resized up to 200% without loss of content or functionality
  • No Information by Color Alone: Color is not the only means of conveying information

Operable

  • Keyboard Accessible: All functionality is available via keyboard with no keyboard traps
  • Sufficient Time: Users have adequate time to read and interact with content
  • Seizure Prevention: No content flashes more than three times per second
  • Navigable: Multiple ways to find content, clear focus indicators, descriptive page titles and headings
  • Input Modalities: Content works with various input methods beyond keyboard (touch, voice, etc.)
  • Focus Visible: Keyboard focus indicator is clearly visible at all times

Understandable

  • Readable: Text is readable and understandable with clear language
  • Predictable: Web pages appear and operate in predictable ways
  • Input Assistance: Users are helped to avoid and correct mistakes with clear error messages and suggestions
  • Language Identification: Page language is programmatically identified
  • Consistent Navigation: Navigation mechanisms are consistent across pages

Robust

  • Compatible: Content is compatible with current and future assistive technologies
  • Valid Code: HTML and CSS are valid and well-formed
  • Name, Role, Value: All UI components have accessible names, roles, and values
  • Status Messages: Status messages are programmatically determined and announced to assistive technologies

Implementation Details

  • Semantic HTML: Proper HTML5 semantic elements (header, nav, main, section, article, footer) for clear document structure
  • ARIA Labels: Appropriate ARIA labels, roles, and properties where HTML semantics alone are insufficient
  • Landmark Regions: Proper use of ARIA landmarks for easy navigation
  • Heading Hierarchy: Logical heading structure (H1-H6) without skipping levels
  • Form Labels: All form inputs have associated labels with clear instructions
  • Link Purpose: Link text clearly describes the destination or purpose
  • Skip Links: Skip navigation links to bypass repetitive content

3. Browser & device compatibility

We ensure our calculators work seamlessly across a wide range of browsers, devices, and assistive technologies. We carefully select technologies that enhance rather than conflict with accessibility features.

Supported Browsers

Desktop:

  • Google Chrome (latest 2 versions) - Windows, macOS, Linux
  • Mozilla Firefox (latest 2 versions) - Windows, macOS, Linux
  • Apple Safari (latest 2 versions) - macOS
  • Microsoft Edge (latest 2 versions) - Windows, macOS

Mobile:

  • Chrome Mobile (latest 2 versions) - Android, iOS
  • Safari Mobile (latest 2 versions) - iOS, iPadOS
  • Firefox Mobile (latest 2 versions) - Android, iOS
  • Samsung Internet (latest 2 versions) - Android

Supported Operating Systems

  • Windows 10 and later
  • macOS 10.15 (Catalina) and later
  • iOS 13 and later
  • iPadOS 13 and later
  • Android 8.0 (Oreo) and later
  • Chrome OS (latest version)

Tested Assistive Technologies

We regularly test with the following assistive technologies:

Screen Readers:

  • NVDA (NonVisual Desktop Access) - Windows (latest version)
  • JAWS (Job Access With Speech) - Windows (versions 2020+)
  • VoiceOver - macOS, iOS, iPadOS (built-in, latest OS versions)
  • TalkBack - Android (built-in, latest OS versions)
  • Narrator - Windows (built-in, Windows 10+)

Other Assistive Technologies:

  • Windows Magnifier - Windows 10+
  • macOS Zoom - macOS 10.15+
  • ZoomText - Windows (latest version)
  • Dragon NaturallySpeaking - Windows (version 15+)
  • Voice Control - macOS, iOS (built-in)
  • Switch Control - iOS, macOS (built-in)

Technology Choices

We prioritize:

  • Progressive enhancement over graceful degradation
  • Standard web technologies (HTML5, CSS3, JavaScript ES6+)
  • Avoiding deprecated or experimental features
  • Testing with assistive technologies before deployment
  • Responsive design that works across all screen sizes
  • Fast load times to accommodate users with slower connections

4. Assistive technologies support

We thoroughly test our platform with a comprehensive suite of assistive technologies to ensure compatibility and optimal user experience for all users, regardless of how they access our Services.

Screen Readers

Our calculators are fully compatible with major screen readers:

  • NVDA (Windows): All content, forms, and interactive elements are properly announced with context
  • JAWS (Windows): Full support for navigation, forms mode, and virtual cursor
  • VoiceOver (macOS/iOS): Optimized for rotor navigation and gesture controls
  • TalkBack (Android): Touch exploration and linear navigation fully supported
  • Narrator (Windows): Compatible with scan mode and navigation commands

Screen Magnification

Our responsive design works seamlessly with screen magnifiers:

  • Content reflows properly at high zoom levels (up to 400%)
  • No horizontal scrolling required at 200% zoom
  • Focus indicators remain visible when magnified
  • Text remains readable without pixelation
  • Compatible with Windows Magnifier, ZoomText, and browser zoom

Voice Control and Speech Recognition

All interactive elements can be activated via voice:

  • Visible labels match accessible names for voice activation
  • Buttons and links have clear, speakable names
  • Form fields can be filled using voice dictation
  • Compatible with Dragon NaturallySpeaking, Voice Control (macOS/iOS), and Voice Access (Android)

Keyboard-Only Navigation

Complete functionality without a mouse:

  • Logical tab order through all interactive elements
  • Visible focus indicators on all focusable elements
  • No keyboard traps - users can always navigate away
  • Keyboard shortcuts documented and customizable where applicable
  • Skip links to bypass repetitive navigation
  • All functionality available via keyboard (Enter, Space, Arrow keys, Esc)

Switch Access and Alternative Input

Support for users with motor disabilities:

  • Compatible with switch devices and scanning software
  • Large click/tap targets (minimum 44x44 pixels)
  • Adequate spacing between interactive elements
  • No time-dependent interactions (or adjustable timing)
  • Support for head pointers, eye-tracking, and other alternative inputs

High Contrast and Custom Styling

Respects user preferences:

  • Compatible with Windows High Contrast Mode
  • Works with browser extensions that modify colors
  • Supports prefers-contrast and prefers-color-scheme media queries
  • Content remains visible and functional with custom stylesheets
  • Icons and graphics have sufficient contrast

Cognitive Accessibility

Features for users with cognitive disabilities:

  • Clear, simple language without jargon
  • Consistent navigation and layout across pages
  • Visual cues and icons to support understanding
  • Error prevention and clear error recovery
  • No auto-playing content or unexpected changes
  • Ability to pause, stop, or hide moving content

5. Feedback & support

We value your feedback on the accessibility of our site and actively work to identify and remove barriers. Your input helps us create a more inclusive experience for all users.

If you encounter accessibility barriers or have suggestions for improvement, we encourage you to reach out to us:

We typically respond to accessibility feedback within 2 business days and prioritize issues that significantly impact user access.

Your feedback helps us identify areas where we can improve our accessibility and ensures our calculators remain accessible to everyone.

6. Formal complaints

If you are dissatisfied with our response to accessibility concerns, you have several options for formal escalation:

  • Kenya Communications Authority - For telecommunications and digital accessibility issues
  • Commission on Administrative Justice - For administrative justice matters
  • Office of the Data Protection Commissioner - For data protection and privacy concerns
  • National Council for Persons with Disabilities - For disability rights advocacy

We take all accessibility complaints seriously and will respond promptly to formal escalations with appropriate actions and timelines.

For more information about your rights under Kenyan accessibility laws, please refer to our Privacy Policy or contact us directly.

7. Ongoing improvements

Accessibility is an ongoing journey, not a destination. We continuously improve our platform as we release new features and content, and we track accessibility improvements through regular audits and user feedback.

Our improvement process includes:

  • Regular accessibility audits - Scheduled reviews of our entire platform
  • User feedback integration - Incorporating accessibility feedback into our development process
  • Technology updates - Adopting new accessibility technologies and best practices
  • Team training - Ongoing accessibility education for our development team
  • Community input - Engaging with the accessibility community for insights

We maintain a public accessibility roadmap and publish regular updates on our accessibility progress and improvements.

8. Known limitations

While we strive for full accessibility, some limitations exist that we are actively working to address:

  • Third-party integrations: Some external services we integrate with may have accessibility limitations beyond our control
  • Legacy content: Older calculators may not yet meet current accessibility standards
  • Complex calculations: Some advanced financial calculations may present challenges for certain assistive technologies
  • Browser limitations: Certain browser-specific features may have accessibility constraints

We document these limitations transparently and work to minimize their impact on user experience.

9. Technical specifications

Our accessibility implementation follows established web standards and best practices to ensure optimal compatibility with assistive technologies.

Key technical accessibility features include:

  • HTML5 semantic markup: Proper use of header, nav, main, section, article, and aside elements
  • ARIA attributes: Comprehensive ARIA labels, roles, and properties for screen readers
  • CSS accessibility: Focus styles, color contrast, responsive design, and animations
  • JavaScript accessibility: Keyboard navigation, focus management, and dynamic content updates
  • Mobile optimization: Touch targets, responsive design, and mobile accessibility features

We validate our technical implementation through both automated testing and manual verification to ensure compliance with WCAG 2.1 AA standards.

10. Assessment approach

  • Self-evaluation: Regular self-assessment against WCAG 2.1 AA success criteria
  • Automated testing: Regular automated scans for color contrast, landmarks, and common accessibility issues
  • Manual testing: Manual keyboard-only navigation and screen reader testing
  • User testing: Accessibility testing with actual users with disabilities
  • Expert review: Periodic expert accessibility audits and recommendations

We document our assessment process and maintain detailed records of our compliance status and improvement roadmap.

11. Statement date

This Accessibility Statement was last updated on December 29, 2025.

Related documents: Privacy Policy, Terms of Service, Cookie Policy.

Contact for accessibility inquiries: mynetpaykenya@gmail.com